Refund policy

Return and Refund Policy

We accept return requests within 7 days of delivery for eligible products.

To be eligible for a return, the product must be unused and in its original condition and packaging.

If you receive a damaged, defective, incorrect, or missing item, please contact us within 48 hours of delivery with your order number and clear photos/videos of the product and packaging.

For approved returns, our support team will provide the return instructions.

Refunds, where applicable, will be processed after the returned product is received and inspected.

Products that have been used, damaged after delivery, or returned without the required information may not be eligible for a refund.

Return shipping charges, where applicable, will depend on the reason for the return and the return instructions provided by our support team.

To request a return or refund, please contact us using the contact information provided on our website.

Cancellation Policy

Orders can be cancelled within 15 minutes of placing the order. After this period, cancellation may not be possible if the order has already been processed or shipped.

We reserve the right to refuse returns or refunds that do not meet the conditions stated in this policy.